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Users Tab #

The third tab on the Account Toolbar is the Users Tab.

The Users Tab allows you to create a View-only subaccount, or a “Limited User”. The Limited User can only see the most recent recorded location of the device. They do not have access to update settings, billing, passwords, etc. They will only see the most recent location of the device.

When you create a Limited User Account, use an email and username that is not the same as your primary account email or username. If you use the same email or username as your primary account you will be unable to access your administrative functions. If this happens, please contact Support and we will be happy to assist you!

When you are creating a new user please note that you will want to place a checkmark next to the device you are assigning to this user.

Step 1: Fill in all open fields with your new user’s information

Step 2: Click on the box next the device or devices

Step 3: Click Save

You can view all active Limited User Accounts at the bottom of this screen. If you would like to edit the user information you can click Edit. The user account can be deleted by clicking Delete.

Standard consumer accounts can only create “Limited Users”. For our FLEET customers, you have the option to also create additional “Administrative Users”. This provides them full access to specific devices where they can update settings and the like.

If you are interested in our FLEET services, send an email to Support HERE or leave a voicemail at 866-726-7543. Support will then reach out and provide you with additional details for setting up a FLEET trial.